Terms and Conditions of Appointment

Ball and Berry Limited’s (BBL) standard terms and conditions are set out below and will apply to all projects to which Ball and Berry are appointed unless agreed otherwise in writing.

Questions or clarification regarding any of the terms and conditions may be made in writing or alternatively through our website contact page www.ballandberry.co.uk/contact/

Ball and Berry Ltd
Unit 5 Eastway Business Village
Oliver’s Place

BBL responsibilities

1. BBL will provide the services as detailed with reasonable skill, care and diligence, and in accordance with the Construction Industry Council’s Code of Conduct for approved inspectors.

2. BBL shall hold and maintain professional indemnity insurance and public liability insurance in compliance with the guidelines issued by the Department for Communities and Local Government (or any successor department responsible for the Building Act 1984). Evidence of these insurances can be provided upon written request.

3. BBL shall take such steps as are reasonable to enable it to be satisfied as to a project’s compliance with the Building Regulations, and if so satisfied, shall issue a Final Certificate. The Final Certificate is not a representation that every aspect of the project complies with the Building Regulations or that all elements of work have been inspected and approved.

Client responsibilities

4. The Client shall be ultimately responsible for the project’s compliance with the Building Regulations and our services do not include managing the project to ensure that compliance is achieved.

5. It is the client’s responsibility to ensure BBL are informed that works are due to commence and at each key stage as listed in the service plan documentation.

6. It is the client’s responsibility to notify BBL at completion of work to enable BBL to carry out a final inspection. Failure to inform BBL of completion resulting in aborted visits or additional administration may be subject to addition charges.

7. The client shall supply such information requested by BBL at such times as is reasonably required for the delivery of the services.

8. The client shall make available during normal working hours proper access to the site for the Approved Inspector or his appointed Agent in order to carry out inspections of work in progress.

9. The client is responsible for ensuring planning permission is obtained where required for the proposed works.

10. The client is responsible for complying with the requirements of the Party Wall etc. Act 1996.

11. If the Client materially breaches their obligations under this Agreement, or fails to respond to any notification of a breach of building regulations, BBL may serve on the Client a Notice specifying the breach and requiring it to be remedied within 3 months. If the Client thereafter fails to remedy that breach within that period BBL may terminate this Agreement by giving written notice to the Client. This would also result in the Initial Notice being cancelled by BBL.

12. BBL’s appointment shall be terminated and Initial Notice cancelled if the Client fails to provide information or the reasonable opportunity for site inspections such that BBL is unable to satisfy itself as to the reasonable compliance of the project with the Regulations within the normal statutory timescales.

Payment and fees

13. All fee proposals or quotations provided by BBL will be valid for a period of three months from the date of the proposal or quotation and be subject to the limitations included therein.

14. The client shall pay the Charges and amount in respect of VAT by the date stated in the invoice. Payment may be made by BACS, card or cheque.  For BACS payments, bank account details for NATWEST are as follows:
• Account Name – Ball and Berry Limited
• Account Number – 65274016
• Sort Code – 01-67-14

15. All correspondence in relation to invoices and VAT invoices shall be sent to BBL for the attention of the Finance Manager at the address set out above or such other address as BBL notifies to the Client in accordance with this agreement.

16. Where the Client intends to withhold payment of any amount stated in a BBL invoice, the Client must give written notice to BBL not later than 5 days before the final date for payment, stating the amount to be withheld and the grounds for withholding payment.

17. The Final Certificate for the project will not be issued until any outstanding fees are paid in full.

18. Unless agreed otherwise, all invoices are subject to the following:

i. If an invoice remains unpaid without challenge for 30 days from issue, BBL may levy a £50.00 + VAT charge to cover our additional costs incurred in pursuing payment.
ii. If an invoice remains unpaid without challenge for 60 days from issue, BBL may suspend service in relation to the project by notification to the client in writing.
iii. If an invoice remains unpaid without challenge for 90 days from issue, BBL may formally terminate involvement with the project and cancel the Initial Notice. BBL accept no liability for any costs, damages, delay, expenses, fees, works etc. that arise out of such a cancellation of the Initial Notice.

19. Should the application be withdrawn by the client after the Initial Notice has been submitted BBL reserve the right to charge an administration fee to cover our work to the date of withdrawal (see supplementary charges).


20. If the client is not satisfied with the performance of the services, they may ask to implement the BBL complaints handling procedure, a copy of which is available to download from our website www.ballandberry.co.uk/complaints-procedure/

21. BBL cannot be held responsible for the cancellation of the Initial Notice by the local council or any subsequent enforcement action undertaken by the same in circumstances whereby work is completed without appropriate notification being made to BBL and the opportunity given to BBL to carry out a final inspection.

22. BBL accept no responsibility for works which commence prior to acceptance of the Initial Notice by the Local Authority or the expiration of a period of five days from the submission of the Initial Notice to the Local Authority.

23. If considered necessary, BBL reserve the right to request completed works be uncovered to show compliance with the Regulations.

24. The liability of BBL shall be limited to the amount of the professional indemnity insurance required by the virtue of Clause 2 above.

25. For any domestic schemes comprising of electrical works, all electrical installations must be carried out by a Part P registered competent electrician and the installation must be registered under one of these government registered schemes.

Schedule of service

Unless notified otherwise, BBL’s schedule of services will include the following work:

1. Submission of the Initial Notice to the local authority.
2. Assessment of submitted plans for compliance with the building regulations and the provision of a report confirming our findings.
3. The carrying out of formal consultations with the fire service and statutory undertakers (as appropriate).
4. When requested, the provision of a plans certificate approval.
5. Inspection of works in progress to verify and audit compliance with the building regulations.
6. Provision of a final certificate when we are reasonably satisfied the works comply with the requirements of the building regulations

Supplementary charges

BBL reserve the right to make the following charges in relation to our service:

1. Submission of an amendment notice to the local council   £50.00 + VAT (plus fee for additional work)

2. Cancellation of an Initial Notice:

• Prior to plan check     £50.00 + VAT
• Prior to works commencing onsite    25% of total fee + VAT
• Following commencement of work onsite    50% of total fee + VAT

3. Issue of copy documentation     £30.00 + VAT

4. Failure to notify BBL of the completion of work:

• Necessitating additional correspondence   £50.00 + VAT
• Resulting in aborted or additional site visits   £100.00 + VAT per visit

5. In circumstances whereby BBL require 3rd party checking of specialist design details, the cost of this would not normally be included within our quoted fee and will be passed on to the client at face value (the client will be advised of this at the time of appointment or as considered necessary).