We take our clients privacy very seriously and we ask that you read this notice carefully as it contains important information on who we are, how and why we collect, store, use and share your personal data, your rights in relation to your personal data and how to contact us in the event you have a compliant.

Who we are
Ball and Berry Ltd collects, uses and is responsible for certain personal data about you. When we do so we are required to comply with ‘data protection regulations’ and we are responsible as a ‘data controller’ of that personal data for the purposes of those laws. We are a company registered in England under the Companies Act No: 6450441 Registered Office 67 Chorley Old Road, Bolton, BL1 3AJ.

The personal data we collect and use
In the course of providing our service to you we will collect the following personal data when you provide it to us:
 Contact information.
 Identity information.
 Financial information.

How we use your personal data
The table below sets out:
 How we use your personal data. (name and address etc.)
 The lawful bases upon which we use your personal data.
 Who we share your personal data with.

How long your personal data will be kept

We will hold documents and/or information which forms part of our contract and statutory service for a minimum of 15 years.On receipt of a telephone card payment any written notes we take relating to that payment are shred immediately.

Keeping your personal data secure

We have appropriate security measures in place to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way.

We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

Your rights

You have legal rights under the ‘data protection regulations’ in relation to your personal data.  These are as follows:

  • You can ask us to confirm whether or not we have and are using your personal data.
  • You can ask that we rectify any information about you which is incorrect.
  • You can ask that we erase your personal data if you withdraw your consent to us using your information.
  • You can object to any use of your personal data if you believe your fundamental rights and freedoms to data protection outweigh our legitimate interest in using the information.

How to contact us

Please contact our ‘Data Protection Officer’ if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact our ‘Data Protection Officer’ please send an email to info@ballandberry.co.uk